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Customer Service & Sales Representative

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日期: 2022-9-22

地点: Shanghai, SH, CN, 201807

公司名: Corning

Day to Day Responsibilities:

  • Work with multiple teams for sales order execution and follow up, including:
    • Receive, validate and enter customer orders accurately and timely. 
    • Provide Order Acknowledge and shipping docs to customer timely.
    • Track actual ship date to align with promised date and implement corrective actions when necessary.
    • Develop and maintain effective working relationships with Commercial, Planning, Shipping,  Finance, Trade Compliance, Corporate Credit, and external customers for quick response and problem solving.
    • Import and export for all Specialty Glass products in the assigned territory/products.
    • Apply for payment of tariff & VAT, as well as the payment to plant/forwarder.
    • Apply for the VAT invoice.
  • Responsible for the sales of assigned customers in APAC region.
  • Collect rolling sales forecast and deliver report on monthly base.
  • Responsible for controlling the inventory of lead glass.
  • Coordinate with customer and financial on AR collection, work with sales team to reconcile overdue payment and resolve customer payment discrepancies
  • Support customer sample and complaint.  
  • Support Seminar and Exhibition

 

Education & Experience  

  • Bachelor’s degree, prefer major in English or International trade related.
  • Industrial/Energy company work experience is preferred.
  • Sales experience is preferred.
  • 3+ years working experience as CSR, prefer in commercial team.