D&IT Sr. Analyst Engineer

Day to Day Responsibilities

•    Provide advanced support for business applications, end-user systems, and IT infrastructure.
•    Analyze, troubleshoot, and resolve complex hardware, software, network, and system issues.
•    Monitor system performance, identify recurring problems, and implement corrective actions.
•    Support installation, configuration, maintenance, and upgrades of IT hardware and software.
•    Administer user accounts, access rights, and security settings in accordance with company policies.
•    Coordinate with internal IT teams, vendors, and business users to resolve incidents and deliver solutions.
•    Participate in IT projects, including system implementations, upgrades, migrations, and process improvements.
•    Maintain system documentation, technical procedures, asset records, and support 
knowledge bases.
•    Ensure compliance with IT standards, cybersecurity controls, and operational procedures.
•    Assist with backup, recovery, and business continuity activities for critical systems.
•    Prepare reports and recommendations related to incidents, system performance, and improvement opportunities.
•    Support business digital transformation.

Education & Experience

•    Bachelor’s degree in information technology, Computer Science, Information Systems, or related field.
•    Minimum of 4–6 years of progressive IT support, systems analysis, or infrastructure support experience.

Required Skills

•    Strong knowledge of SQL server, C# .Net, Python;
•    Strong experience of MES, ERP, SCADA and data analysis 
•    Experience of IT project management
•    Experience in troubleshooting and supporting enterprise IT systems and services.
•    Ability to manage multiple priorities and work independently.

Desired Skills

•    DBA certification.
•    Databrick experience. 
•    Familiar with SAP.

Soft Skills

•    Strong ability in self-learning and research .
•    Being good at communication skills.