SC Solutions Specialist

Role Purpose

Ensure SAP ECC operates seamlessly, and effectively by providing essential support, training, and expertise to supply chain end-users while actively enhancing system usability and data integrity. Provide subject matter expertise that governs system and process changes to meet global standards and deliver business value. Enable consistent operational continuity by maintaining comprehensive system knowledge, documentation and supporting system expansions.

Key Responsibilities

• Maintain advanced knowledge of one or more SAP ECC supply chain modules (MM, PP, LE, SD, QM) and related Master Data) to ensure operations and optimal data flow regionally.
• Lead minor system enhancements and regional rollouts.
• Support cross-functional projects and system upgrades to ensure solutions deliver business value.
• Troubleshoot and resolve intermediate-level system issues in collaboration with IT, business users and SMEs.
• Lead system testing and validation for system updates and enhancements.
• Maintain process documentation, training materials and conduct Train-the-Trainer sessions for end-users.
• Engage with regional teams to ensure smooth implementation of new system functionalities.
• Provide governance of system configuration and process changes to ensure standards.
• Assist in M&A system integration and system expansion projects.
• Support regional implementation of standardized processes.
• Monitor and analyze system usage metrics to identify process improvement opportunities.

Experiences/Education - Required

• Bachelor’s degree in Supply Chain, IT, or related field.
• 5+ years of experience enabling Supply Chain operations using SAP ECC.
• Strong knowledge of supply chain workflows, data flows, and system configurations.
• Experience leading training sessions and supporting system rollouts.
• Analytical skills for process troubleshooting and data analysis.
• Capable to comprehend, analyze, and solve complex process problems.
• Ability to work cross-functionally with IT, business users, and SMEs.
• Demonstrated decision making, influencing, negotiation, and conflict management.
• Problem solving skills and ability to drive results through others.
• Fluent in written and spoken English & Mandarin Chinese.