Sr. Program Manager

Role Purpose

•    Responsible for planning, coordinating, and overseeing multiple related program or initiatives to ensure they align with organizational goals and deliver intended outcomes. 
•    This role manages program scope, timelines, budgets, resources, risks, and stakeholder communication while ensuring successful execution across cross-functional teams. 
•    The Program Manager serves as a key point of coordination between leadership, project teams, and external partners to drive efficiency, accountability, and results 
•    The ideal candidate has strong project management experience, knowledge of facility construction and infrastructure systems, and the ability to lead cross-functional teams in a fast-paced environment

Key Responsibilities

•    Lead the planning, implementation, and management of assigned programs from initiation through completion.
•    Define program goals, objectives, deliverables, timelines, and success metrics.
•    Develop and maintain program plans, schedules, and milestones.
•    Ensure projects within the program are aligned with strategic priorities and business objectives.
•    Monitor program performance and adjust as needed to achieve desired outcomes
•    Coordinate multiple related projects and ensure effective integration across teams.
•    Work with project managers, department leads, and stakeholders to track progress and dependencies.
•    Facilitate cross-functional collaboration to resolve issues and maintain momentum.
•    Assign responsibilities and follow up on deliverables to ensure timely completion.
•    Support teams in managing priorities, resources, and operational challenges
•    Develop and manage program budgets, forecasts, and resource plans.
•    Monitor expenditures and ensure the program remains within approved budget.
•    Identify resource needs and work with leadership to allocate personnel and tools effectively.
•    Track financial and operational performance against program goals

•    Serve as the primary point of contact for internal and external program stakeholders.
•    Prepare and deliver regular program updates, reports, and presentations to leadership.
•    Communicate risks, progress, issues, and decisions clearly and proactively.
•    Build strong relationships with stakeholders to support program success and engagement
•    Identify program risks, issues, and dependencies, and implement mitigation strategies.
•    Ensure deliverables meet quality standards and organizational expectations.
•    Monitor compliance with internal policies, contractual obligations, and applicable regulations.
•    Maintain proper documentation, records, and reporting for program activities

Experiences/Education

•    Bachelor’s degree in business administration, project management, public administration, engineering, or a related field preferred.
•    Proven experience in program management, project management, or operations leadership.
•    Strong understanding of program planning, budgeting, scheduling, and reporting.
•    Experience managing cross-functional teams and multiple concurrent initiatives.
•    Excellent organizational, leadership, and problem-solving skills.
•    Strong verbal and written communication abilities.
•    Ability to manage competing priorities in a fast-paced environment.
•    Proficiency in Microsoft Office and project/program management tools 

Required Skills

•    Leadership and team coordination
•    Strategic thinking
•    Planning and organization
•    Risk management
•    Communication and stakeholder management
•    Budget and resource management
•    Decision-making and problem-solving
•    Adaptability and accountability

Desired Skills

•    Extensive experience in management of complex, cross-functional, culturally diverse teams and initiatives
•    Demonstrated track record of delivering business results
•    Strong analytical and problem-solving skills with high attention to detail.
•    Project Management certification (e.g., PMP, PRINCE2) is an advantage
•    Hands-on experience with value stream mapping, 5S, Kaizen, line balancing, and material flow optimization
•    Ability to work in fast-paced, growth-oriented environments with changing business priorities.

Soft Skills

•    Excellent communications, interpersonal and influencing skills.  Building relationships and integration with existing team will be critical to program success.
•    Ability to influence others to change thinking of, or gain acceptance of, others in sensitive situations.

•    Must be a self-starter, able to work in team environment and motivate others