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Account Manager

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Date: Jul 23, 2022

Location: Singapore, SG, 237994

Company: Corning

Requisition Number: 56243

 

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries.

 

The Account Manager is responsible for the sales of Corning Life Sciences key brands and products to assigned accounts or territories in South East Asia (SEA). He/She will create and cultivate new opportunities for growth in addition to maximizing relationships with existing key accounts and customer network, while ensuring alignment of customer requirements and product attributes. The incumbent will align and execute dealer sales and marketing activities with Corning strategies to focus on driving differentiated and new product growth.

 

ROLES & RESPONSIBILITIES

  • Meet or exceed sales budget for the territories
  • Build strong relationships with customers and dealers
  • Execute customer-focused selling techniques to provide workflow solutions to customer and leverage brand and product synergies
  • Align, develop and execute innovative strategies to drive growth with focus on differentiated business units e.g. Cell Culture, Bioprocess, Genomics
  • Create, implement and maintain a dealer/market-specific sales plan than exceeds expectations
  • Support direct to customer activities as required e.g. workshops, conferences
  • Understand and effectively manage channel conflict and dynamics to CLS’ advantage
  • Provide voice of the customer data to supervisor and regional marketing team
  • Collect market intelligence through various internal and external channels e.g. life science segment/application trends and competitor pricing and activities
  • Assist as required and appropriate in complaint resolution and regional product launch process
  • Constructively promote change which may improve business results or team effectiveness
  • Contribute to the completion of milestones associated with specific products as an individual or team contributor as required
  • Build relationships with Customer Experience, Scientific Support, Applications and Marketing internal functional groups
  • Work as a team with internal colleagues for the best interest of the company and business

 

REQUIREMENTS

  • At least 4-5 years working experience in a related sales/marketing function with customer facing responsibilities
  • Dealer/channel management experience preferred
  • Good technical understanding of Life Science and laboratory products (plasticware, glass, reagents, equipment, media) and key applications e.g. Cell Biology, Genomics, Cancer and Stem Cell Research, Cell Therapy, Bioprocess; familiar with market dynamics and competitive environment
  • Proactive selling approach and ability to work well in a team environment
  • Ability to balance customer and dealer dynamics with strong cross-functional coordination skills

 

OTHER SKILLS

  • Good communication and presentation skills; ability to effectively communicate in English both oral and written
  • Good interpersonal skills to build external customer relationship and coordinated internal support to need customer needs

 

EDUCATION

  • Degree or Masters in Life Sciences, Biology, Biotechnology or Chemistry preferred

 

TRAVELLING

  • Up to 30% (International)