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IT Technician

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Date: Sep 5, 2021

Location: Strykow, Lodzkie, PL, 95-010

Company: Corning

Responsibilities:

 

  • Acquisition, installation, maintenance and use of desktop technology
  • Respond to cases in specified support queues
  • Potential for some involvement project work
  • Remote support for users and offices with no onsite IT personnel outside of Berlin
  • Other Operational work as required

 

Requirements:

 

  • High school diploma or equivalent apprenticeship in the field of IT
  • Minimum one year experience of Personal Computer support
  • Application knowledge in the areas of Microsoft Office suites – Troubleshooting and Installing, providing advice on usage to users
  • Operating Systems knowledge – Windows family – Troubleshooting and Installing
  • General hardware and software knowledge in the areas of Personal Computers
  • Working using a ticketing system on a priority basis
  • General knowledge of computer networking – PC to network printer, server, VOIP etc.
  • General knowledge of computer hardware – PC, Monitor, Printers
  • General knowledge of mobile technology
  • General knowledge of “ticketing systems”: ServiceNow, Remedy