IT Analyst

Role Purpose

In this role you will work as an operation support specialist in new Global S4 HANA team being created in strategic ERP Transformation Organization. You will work in international company with great history having many divisions and subsidiaries all over the world. You can become part of great journey together with us to company optimized and growing with benefits of SAP S/4 HANA application working in private cloud. You will work with colleagues from different regions, lead meetings, and take responsibility for the OTC (Order to Cash) workstream.

Key Responsibilities

Experience in one of more of the following is highly desirable:

• OTC/O2C stream – Ability to demonstrate S/4 HANA processes in Order to Cash
• Experience in Sales and Distribution (SD) implementation & customizing
• Experience in dealing with key integration areas procurement, finance, supply chain and warehouse management
• Experience in S4 Conversion, workflow, interfaces and EDI
• Will work with operations team in support break/fix activities
• Work in an international team, using collaboration tools, to operate as one, cohesive Operations team.
• Conduct working sessions with business users as required to clarify requirements or troubleshoot issues.
• Research and apply OSS notes as required to resolve issues.
• Will be in an on-call rotation supporting team / organization expected to meet SLA commitments defined by IT and agreed upon by the organization.
• Develop documentation and testing procedures, and perform knowledge sharing sessions with operations team.

Experiences/Education - Required

Required Skills:

• At least 5-8 years SAP ECC 6.0 and SAP S/4
• Proficient in Business Analysis, Business Knowledge, Architecture Knowledge and Technical Solution Design
• Excellent communication and written skills to aid in RICEF creation and design document creation.
• In-depth knowledge of SAP best practices - Order to Cash (OTC)
• Ability to demonstrate S/4 HANA Processes for Order to Cash
• Sales Order Processing
• Pricing
• Availability Check
• Shipping • Order to Billing
• Payment Processing
• Customer Master Data
• Experienced SAP S4 HANA OTC/Order to Cash Consultant to work on Identify and resolve complex technical issues within our customer service-level agreements.
• Proficient in English