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Digital Commerce Specialist

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Date: Feb 16, 2021

Location: Tewksbury, MA, US, 01876

Company: Corning

Requisition Number: 44225


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries.


Scope of Position:

We are looking for a driven, creative, and resourceful professional to join the Digital Commerce team. As a Digital Commerce Specialist, you will be a key contributor to the Corning Life Sciences division’s growing ecommerce programs. This includes managing products across their lifecycle from launch to deactivation in our online catalog (SAP Hybris), as well as content syndication to our global distributor network. We look for you to be able to collaborate with the business operations, digital marketing content, scientific support, and Corning IT teams to provide customer support globally. You will be responsible for end-to-end testing of the Hybris enhancements queue and project implementations. You will also support the Digital Commerce Lead in the maintenance and management of our content syndication platform (Salsify). You will respond to internal and external requests for data extracts as well as support larger syndication integration projects.


Day to Day Responsibilities:

  • Work closely with Digital Content Marketing Team to synchronize Hybris content updates and new product launches
  • Work with CLS Digital Content Marketing team to create SAP Hybris landing pages to support global campaigns.
  • Manage and maintain catalog globally – including search engine optimization (keywords, metadata, tagging) for product content and technical documents
  • Perform proactive site audits
  • Troubleshoot and resolve issues regarding the catalog
  • Support the new product launch process with additions and updates to the digital catalog
  • Maintain technical documents related to products
  • Support the Commerce Lead with requests for data maintenance to support dealer demands
  • Participate and sign-off on testing of new functionality in Hybris
  • Communicate with Business Operations and Scientific Support to ensure data completeness and accuracy
  • Work with Digital Commerce Lead to prioritize and execute demand for CLS content syndication
  • Provide backup to Digital Commerce Lead to create templates and formulas using Salsify
  • Liaison for Salsify support requests.


Travel Requirements:

  • Negligible


Hours of work/work schedule/flex-time:

  • Standard business hours; Monday – Friday.


Required Education:

  • Bachelors degree in Business, Marketing, Communications, IT /Website or related concentration.


Required Years and Area of Experience:

  • Minimum of 3+ years of experience in a digital commerce or marketing role.


Required Skills:

  • Strong software skills including Microsoft Word, Excel and PowerPoint.
  • Knowledge of HTML
  • Ability to translate customer needs into technical requirements


Desired Experience / Qualifications / Skills:

  • Prefer experience within the life sciences industry.
  • Familiarity with Adobe Enterprise Manager or similar WCMS.
  • Familiarity with SAP Hybris or similar PIM platform.
  • Familiarity with Salsify PXM or similar content syndication platform.
  • Knowledge of Atlassian Confluence and Jira.
  • SEO Optimization skills are a plus.


Soft Skills:

  • Excellent communications skills, both written and verbal
  • Strong customer focus
  • Organized with the ability to handle and prioritize multiple activities at once
  • Good team skills and able to work in a dynamic multi-functional environment
  • Ability to make decisions and act with minimal direction


This position does not support immigration sponsorship.


We prohibit discrimination on the basis of  race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Boston