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Technical Writer

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Date: Jul 28, 2022

Location: Tewksbury, MA, US, 01876

Company: Corning

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

 

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

 

As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries.

Scope of the Position:

Corning one of the world’s leading innovators in materials science is seeking an experienced Technical Writer. This position is responsible for creating simplified user content, including training guides, standard operating procedures, process documentation, manufacturing documents, and software documentation. With subject matter experts’ guidance through the entire process, the technical writer will make complex information accessible to employees and the target audience. 

 

Key Responsibilities:

  • Develop comprehensive documentation that meets organizational standards.
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
  • Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage
  • Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
  • Plans writing processes and sets timelines and deadlines.
  • Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
  • Evaluate current content and develop innovative approaches for improvement.
  • Update current SOPs to align with new processes.
  • Performs other related duties as assigned.

 

Travel Requirements:  Up to 5%.

 

Work Schedule:  This is a full-time position: 40 hrs. /wk. Monday through Friday 8:00 a.m. to 4:30 p.m. with the flexibility to support teams in Europe and Asia may be needed. Flexibility to work on-site in our Tewksbury, MA location or remote.

 

Required Education & Experience:

Minimum of 2 years of technical writing experience in life sciences, biotech or scientific environment or a related life science field and a bachelor’s degree (B.S.) in Technical Writing, Computer Science, or an equivalent technical discipline.

 

Required Qualifications:

  • Strong verbal and written communication skills with the ability to present complex data in clear, concise text.
  • Excellent organizational skills and extreme attention to detail.
  • Ability to ingest highly technical concepts and organize into succinct, logically organized, and easily digestible content.
  • Ability to meet deadlines and work independently.
  • Ability to edit and proofread work of colleagues.
  • Proficient with Microsoft Office Suite or related software and the ability to create diagrams, charts, and other visual aids.
  • Experience creating user guides and online documentation.
  • Advocate of continuous improvement.

 

Desired Qualifications:

  • Experience with ERP. i.e., PeopleSoft, SAP, etc.
  • Experience in Life Sciences or the Medical Device Industry.

 

This position does not support immigration sponsorship.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Nearest Major Market: Boston