Implementation Engineer, Hyperscale Data Centers

Requisition Number: 69113

The company built on breakthroughs. ​  
Join us.​                                      

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

​Come break through with us.  

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Purpose of Position 

In this role, we look for you to drive the adoption of new innovations at the major Hyperscale Data Center customers. Provide extensive technical sales and engineering support to the HSDC Program and strategic account teams. Build deep local relationships with key customer contacts, design consultants and installers.

Key Responsibilities:

• Drive the innovation adoption process at each assigned strategic account/location to create a preference for Corning products early in the design phase. Provide consultative support as required to secure a Corning specification and incremental revenue for large opportunities.

• Serve as Subject Matter Expert (SME) for assigned Hyperscale DC sites. Guide strategic account teams to ensure that all technical needs are met.

• Develop clear understanding of optics / data rate road maps, de-rating tables, and industry best practices and communicate this information effectively to customers in the design and sales processes.

• Work in conjunction with Market Development, PLM, Engineering Services, Manufacturing, Technology, and Program Management teams to conduct detailed Customer Insight Research sessions to identify customers’ core needs and sales opportunities for Corning. These include observation of installations and processes, interviews, and ad-hoc engagements. Report out information gathered.

• Provide competitive intel based on local customer engagements.

• Identify local contacts that receive value from our new innovations.

• Develop customer, installer, consultant, integrator champions for the innovations and build/maintain relationship.

• Identify local stakeholders involved in the approval/adoption of our innovations. Determine timing required hit design cycles.

• Facilitate field trials and define criteria for successful trial. Track and forecast customer timing to start purchasing and deploying new innovations.

• Coordinate with Engineering Services to provide resource forecasts and schedules for pro bono on-site technical support for key projects within strategic accounts.

• Leverage thorough, complete and comprehensive understanding of TIA standards and best practices and apply them to technical responses for RFI/RFQ opportunities.

• Develop and/or verify Bills of Material for customer projects and specifications.

• Complete special projects as required in support of Strategic Accounts Sales.

• System design and new innovation recommendations based on specific customer needs for difficult technical issues across a wide spectrum of data center applications.

• Complete understanding of customer application and guiding customer to adopt the optimal product solution.

This position is responsible for ensuring that the following communication links take place and are effective:

• From Marketing and Market Development to Global Account Management (Sales). Information regarding new products, standards, design tends, and emerging markets must be effectively communicated to the sales team.
• From Strategic Account Management (Sales) to our customers. This position is tasked with traveling with our sales team and ensuring that the appropriate pre- and post-sale technical messages are delivered to the customer.
• From our customers to our company. Voice of Customer/Customer feedback must be understood and effectively communicated to the appropriate people within Market Development and Product Line Management.

Education/Skills Required:

• Bachelor’s degree
• Minimum of 2 years of sales, project management, or data center product or design experience
• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint)

Desired Skills:

• Bachelor’s degree in an Engineering, technical, or science field
• Prior experience as a Field Engineer, Systems Engineer and/or Applications Engineer, technical designer, Installation contractor, or managing installation projects
• Strong knowledge of Data Center networks
• Commercial knowledge of customers and practices for data centers, such as testing, troubleshooting, and installation methods

This position does not support immigration sponsorship.  

The range for this position is $72,430.00 - $99,591.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

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A job that shapes a life.  

Corning offers you the total package.  

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one

• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career.  We also offer a 401(k) savings plan with company matching contributions.  
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs. 
• Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well – when Corning wins, we all win.     
• Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.  

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.