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Manufacturing Shift Technician

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Date: Sep 15, 2022

Location: Wilmington, NC, US, 28405

Company: Corning

Requisition Number: 57025


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.


Purpose of the Position: Provides first, second and third level troubleshooting of equipment/process issues in a manufacturing facility. Works hands-on with manufacturing equipment and activities. Identifies and supports process improvements. Uses judgment, experience and initiative to resolve problems and make recommendations.


Day to Day Responsibilities:

  • 1st point of contact to provide comprehensive electrical/controls/mechanical/equipment troubleshooting of production equipment issues
  • Responsible for monitoring area performance, identifying equipment/process issues, and following issues to closure
  • Simultaneously managing and troubleshooting multiple issues using sound technical principles to drive resolution with the ability to prioritize issues based on the overall plant’s needs
  • Support Preventive Maintenance and equipment upkeep efforts
  • Directing maintenance personnel in the repairs, maintenance, testing, installation, and debugging of equipment
  • Stay up to date with training from engineering and technical SME (Subject Matter Expert) areas, on new processes/equipment and/or on procedural changes
  • Work with a variety of groups including operators, other support technicians, engineers, and trades to coordinate and direct equipment startup, repair, troubleshooting, and process changes
  • Contribute to keep production teams current on processes, equipment, and procedures
  • Reference supporting documentation to complete tasks and report documentation discrepancies that need to be updated
  • As needed, develop, document, and deliver training packages for new or modified equipment to production and support groups in the plant
  • Assisting engineers in the design, troubleshooting, documentation, and implementation of new or modified production equipment
  • Maintain the systems and actions necessary to ensure compliance with department certification programs, quality system audit program, and ISO 14000 registration
  • Champion a safe work environment and help enforce all housekeeping and safety regulations
  • Participate on a trained spill team for the Glass Making areas, monthly spill drills, and projects involved with: Process and Equipment changes, Safety improvement, Lean manufacturing, Workforce development
  • Fill in for Shift Supervisor as needed


Education: • Two year electrical/mechanical/or controls technical degree preferred (Associates) OR • High school diploma and 3+ years manufacturing experience.



  • Experienced in troubleshooting and repair of electrical and pneumatic controls including use of test equipment
  • Experienced in troubleshooting and repair of simple to complex mechanical equipment
  • Familiarity with sensors, thermocouples (TCs), switches, motors, and actuators
  • Ability to read/understand electrical, mechanical drawings, and machine specifications
  • Familiarity with PLC fundamentals as well as to work through logic for troubleshooting
  • Computer literate and understands Microsoft windows to locate files, edit, save, transfer, etc.


Required Skills:

  • Sound decision making and prioritization skills
  • Ability to communicate with all levels of the plant organization
  • Strong people skills • Ability to handle/prioritize multiple tasks as necessary
  • Good process and equipment troubleshooting skills
  • Mechanically and Electrically inclined (aptitude for both)
  • Ability to handle/prioritize multiple tasks as necessary
  • Good written and verbal communication skills (detailed oriented)
  • Ability to train effectively
  • PC proficient (Excel, Word, SharePoint, Passdown)
  • Willing to act as a motivator and role model for the shift
  • Controlled response in emergency situations


Desired Skills:

  • Capable of using Diagnostic equipment
  • Basic understanding of PLC and/or Equipment Automation
  • Capable of using a computer to plot and analyze data
  • Familiar with 2D/3D CAD modeling software


Soft Skills:

  • Works well in a team environment, is a “self-starter” and “results oriented”.
  • Acts and makes decisions in the best interest of the team.
  • Complies with all policies and procedures of the plant.
  • Works well with other disciplines (IT, mechanical, and process engineering) to fully understand manufacturing system functionality and design requirements.


Travel Requirements: <5%


Hours of work: 12hour Rotating Shifts


This position does not support immigration sponsorship



We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Wilmington