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Senior Quality Engineer

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Date: Jul 29, 2022

Location: Wilmington, NC, US, 28405

Company: Corning

Requisition Number: 56497


Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.


Day to Day Responsibilities:

  • Drive early identification of vulnerabilities or quality issues during New Product Introduction (NPI), assigns ownership, and ensure implementation of actions. Ensure NPIs use quality systems.
  • Evaluate the impact of product, process and equipment changes on product attributes and quality architectures. Ensure new processes are capable. Drive for resolution of quality issues.
  • Collaborate with Division Engineering, Product Line Management, and Technology to determine best manufacturing options balancing quality, cost, capacity, and timing.
  • Lead projects to implement quality improvements and cost of quality savings.
  • Develop and implement controls to ensure product integrity and on-going performance.
  • Coordinate process improvements to ensure PCPD is built into products and culture.
  • Coordinate with Product Engineering and Product Line Managers to review changes to product specifications.
  • As applicable, supervise, train and coach employees on quality systems and NPI.
  • Support Capricorn process for new products and processes.
  • Lead quality improvements for fiber & cable systems globally.
  • Design new and improve existing quality architecture systems (QA).
  • Perform specification and guardband/risk analysis for standard products and special customer requests.
  • Lead Worldwide quality deployments and customer issue resolutions.
  • Ensure Proactive Sustainable Solutions vs. reactive responses to issues. Support plant quality organizations on determining root cause for quality concerns.
  • Drive OFC Quality System continuous improvement by creating and executing the global strategy.
  • Review and, as required, lead root cause analysis on products and processes not meeting specified standards and requirements
  • Hold/ evaluate/release ware produced under non-standard conditions.
  • Design and execute experiments, analyze results, and determine course of actions.


Education & Experience:

  • BS in Engineering
  • 5+ years in process or quality engineering


Required Skills:

  • Strong data collection and analysis skills; understanding of statistics and control charts.
  • Sounds decision making skills. Makes decisions based on data.
  • Ability to handle multiple tasks and issues effectively.
  • Understanding of PCPD principles and ability to coach others.
  • Effective Project Management
  • Can lead cross-functional projects.
  • Work in technical projects teams in leadership and subordinate roles.
  • Drive projects to closure.
  • Structured problem-solving skills to drive to root cause (e.g., KT).
  • Strong facilitator- can drive to consensus.
  • Ability to influence.
  • Good written and verbal communications skills
  • Experience with MS-office (Excel, Word, PowerPoint).
  • Familiar with Quality Systems, audits, TL and ISO Certifications or other types of Quality certifications


Desired Skills:

  • Knowledge of manufacturing process and product attributes for types of cables.
  • Experience with various statistical packages like SAS and Minitab
  • Six Sigma Black or Green Belt or DMAIC project experience.


Soft Skills:

  • Leadership- Can lead direct reports and teams.
  • Ability to work within a team environment (strong team player)
  • Proven self-starter – able to effectively manage high levels of uncertainty and change
  • Cross-cultural sensitivity
  • Quick learner
  • Customer focused
  • Organized, can multi-task Deal Breakers


Hours of work/work schedule/flextime: 40 hrs., additional hours/weekends when needed to support project work/ quality issue resolution


Travel Requirements: 10% - 25%, Majority will be travel in the US but may occasionally be international travel.


This position does not support immigration sponsorship.


We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nearest Major Market: Wilmington