Shipping/Material Handling Supervisor

Requisition Number: 74965

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Job Summary:

The Shipping & Material Handling Supervisor is responsible for overseeing all shipping, receiving, storage, and material movement activities within the manufacturing plant. This role ensures accurate, timely, and cost-effective handling of raw materials, work-in-process, and finished goods while maintaining safety, quality, and productivity standards. The position works cross-functionally with Engineering, Maintenance Engineering & Technology (MET), Planning, and Customer Service to support equipment reliability, storage capacity planning, and error-free customer shipments.

Key Responsibilities:

• Supervise daily shipping, receiving, warehouse, and material handling operations to ensure efficient workflow and on-time customer deliveries
• Lead, train, schedule, and evaluate material handlers, forklift operators, and shipping personnel
• Ensure accurate inventory movement, staging, and transaction processing within ERP/WMS and ASRS systems
• Work closely with the Planning organization and Customer Service in Corning, NY to achieve targets for KPIs including error-free customer shipments and adherence to delivery commitments
• Ensure adequate storage capacity planning and maintain ASRS storage projections for Wilmington Plant finished goods inventory
• Coordinate with Engineering and MET to support the implementation of equipment changes, upgrades, and process improvements
• Direct MET and warehouse technicians with daily troubleshooting and repair of warehouse and material handling equipment, including ASRS, conveyors, and forklifts
• Oversee loading and unloading of trucks (IB freight & receiving), verifying quantities, condition, and shipping documentation
• Enforce safety policies, OSHA requirements, and proper operation of material handling equipment
• Maintain organized warehouse and storage areas to support safe and efficient material flow
• Partner with planning team to achieve business performance metrics, including ship-to-promise, ship-to-request, error-free shipments (PPM), on-time delivery, inventory accuracy (cycle counts), and labor efficiency; identify trends and implement corrective actions as needed
• Coordinate with procurement teams to investigate and resolve shipment discrepancies, inventory issues, and equipment-related disruptions
• Support continuous improvement initiatives, including Lean manufacturing, 5S, and waste reduction activities
• Ensure compliance with company policies, quality standards, and customer requirements
• Maintain all department SOPs & documentation to ensure compliance within internal/external audits and ISO 9000/TL9000 requirements

Education Qualifications:

• Bachelor’s degree preferred (Business, Engineering, or Supply Chain Management desired); or
• Associate’s degree with 5+ years of relevant supervisory experience in shipping, material handling, warehouse operations, or a manufacturing environment.

Experience Requirements:

• 3+ years of experience within a manufacturing environment, with demonstrated experience in shipping, material handling, or warehouse operations
• Prior supervisory or team leadership experience required

Required Competencies:

• Effective communication skills (within team, across the plant, and with external stakeholders)
• Decision-making and prioritization in a fast-paced environment
• People management and employee development
• Coaching and team-building capability
• Conflict resolution and employee relations skills
• Mechanical aptitude to assist with troubleshooting warehouse and material handling equipment
• Working knowledge of warehouse operations, material flow, and inventory control
• Ability to collaborate cross-functionally with Engineering, MET, Planning, and Customer Service
• Proficiency with standard computer applications, PS/SAP ERP and WMS systems experience desired

Preferred Competencies:

• Experience with automated warehouse systems and ASRS operations
• Knowledge of Lean manufacturing principles, Kanban, or just-in-time inventory systems
• Familiarity with DOT, export shipping, or hazardous material regulations
• Experience supporting equipment upgrades, automation projects, or process improvement initiatives

Physical & Work Environment:

• Frequent standing, waking, and navigating areas of the warehouse/locations within the facility
• Exposure to a manufacturing environment including noise, dust, and temperature variations

This position does not support immigration sponsorship.  

The range for this position is $91,842.00 - $126,284.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

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We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.