Business Analyst

Job Summary: The IT Business Analyst will play a key role in bridging the gap between business needs and IT solutions. This position requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively with cross-functional teams. The IT Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and implementing IT solutions that enhance business operations.

Key Responsibilities:

• Requirements Gathering: Work closely with stakeholders to gather and document business requirements. Conduct interviews, workshops, and surveys to understand business needs and objectives.
• Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement. Develop process maps and documentation to support analysis.
• Solution Design: Collaborate with IT and business teams to design and implement IT solutions that meet business requirements. Ensure that solutions align with organizational goals and objectives.
• Project Support: Provide support throughout the project lifecycle, including planning, execution, and monitoring. Assist in developing project plans, timelines, and resource allocation.
• Data Analysis: Collect, analyze, and interpret data to provide insights and recommendations. Prepare and present reports, dashboards, and other documentation to stakeholders.
• Change Management: Support change management efforts by developing training materials, conducting training sessions, and providing ongoing support to end-users.
• Quality Assurance: Ensure that IT solutions meet quality standards and comply with organizational policies and procedures. Conduct testing and validation to ensure that solutions function as intended.
• Administrative and Organizational Support: Assist the Solution Architects in organizational and administrative tasks. This includes coordinating schedules, managing documentation, preparing meeting agendas, and ensuring effective communication between teams. Act as a liaison to facilitate smooth operations and ensure timely follow-up on key deliverables.

Qualifications:

• Education: Bachelor’s degree in information technology, Business Administration, or a related field.
• Experience: Minimum of 1 year of experience in business analysis or a related role. Experience with business process modeling and IT solution design is preferred.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in business analysis tools and software (e.g., Microsoft Visio, PowerBI).
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Knowledge of IT infrastructure, software development, and system integration.

Preferred Qualifications:

• Certified Business Analysis Professional (CBAP) or similar certification.
• Experience working with global teams.
• Fluent in English.

Working Conditions:

• This position may require occasional travel.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.