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Materials Control Specialist

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Fecha: 14/09/2021

Ubicación: Reynosa, TAM, MX, 88730

Empresa: Corning

Los empleados internos de Corning tienen la oportunidad de revisar las ofertas de empleo globales en busca de posibles intereses. Sin embargo, se les recomienda hacerlo con el entendimiento de que la posibilidad de considerarlos candidatos para puestos ubicados fuera de su área geográfica (ciudad, país, región) dependerá de diversos factores, como la disponibilidad de experiencia local en la materia o de talento cualificado, la necesidad de obtener autorización de trabajo y su disponibilidad, los costos asociados con la transferencia interna, etc. La organización contratante será quien decida si permite que los empleados que se presenten a cargos fuera del área local sean considerados para el puesto vacante. Se recomienda a los empleados que deseen aplicar a una vacante en Corning, hablar con su supervisor sobre su interés antesde aplicar formalmente.

 

Materials Control Specialist

 

Role Purpose

Provide the best Customer Service Experience to internal & External Customers while supporting their needs.  In this role the CC Agent performs diverse administrative activities pertaining to Customer Shipments that are time sensitive and requires a keen attention to even the smallest of details while still delivering results within the established time requirements. In this fast-moving role, our CC Agent will be managing, administrating and communicating with multiple brokers, carriers, internal and external customers for inbound and outbound transferring of goods.

 

Key Responsibilities

•             Accurately read shipping instructions and stamps picking documents with the correct service according to INCO Terms and Customer service carrier preference and service.

•             Engages with 3PL’s, brokers & carriers to coordinate transportation of shipments, returns, damages, etc.

•             Manages pickups, deliveries and special handling of products and shipments

•             Provides the Best Customer Service Experience / Journey and maintains a healthy and growing partnership with 3PL’s, Brokers, Carriers, Internal & External Customers, Vendors and everyone that requests the support.

•             Administers and maintains records of shipping docs in an orderly fashion to be readily available for future use.

•             Keen Attention to even the smallest of details & multitasking in a fast-paced environment

•             Takes initiative to identify and propose solutions to problems and process improvements.

•             Timely delivers periodic status reports in written and / or verbal form.

•             Team Player & interacts effectively & well with others at all levels to ensure continuity, efficient & Healthy environment

•             Other Shipping Operation responsibilities / tasks as required by Reynosa Warehouse & Distribution Operation

Competencies (knowledge, skills, and behaviors)

•             Solving Complex Problems

Breaks down large problems into smaller, more manageable components; identifies key factors that influence the viability of different solutions; clarifies information needed to solve problems

Performance Excellence

•             Championing Customer Needs

Calls attention to issues that impact customer satisfaction; views things from the perspective of customers; encourages people to think about customers when making decisions

•             Establishing Relationships

Able to relate to all genres of colleague regardless of background; finds topics / common interests to build rapport with others

Competence in Technical Field

•             Demonstrating Initiative

Acts on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked

•             Acting with Integrity

Clearly states goals and beliefs; lets people know true intentions; follows through on commitments

Education / Experiences –– Required

•             Associates or bachelor’s degree

•             Successful track record of performance in previous work experiences

•             Verifiable knowledge of Distribution / Shipping / Logistics in Border-Crossing Operations (Natl. & International)

•             SAP Knowledge

•             Cust. Service dialog, & ability to work in Stressful conditions (patience and self-control)

•             Must have excellent communication skills (English & Spanish)

•             Must be able to multi-task and place priorities in an orderly manner

•             Pays keen attention to even the smallest of details

•             1 - 3 years’ work experience

Prohibimos la discriminación por causa de la raza, color, género, edad, religión, nacionalidad, orientación sexual, identidad o expresión de género, discapacidad o estado de veterano o cualquier otro estado protegido por la ley.

Nos aseguraremos de que las personas con discapacidades reciban adaptaciones razonables para participar en el proceso de solicitud de empleo o entrevista, para realizar funciones laborales esenciales y para recibir otros beneficios y privilegios de empleo. Por favor contáctenos para solicitar adaptaciones.